ico Hamilton | Pukekohe | Taupo

Service & Care

Online Booking Service

I'd like to request a loan car.
I'd like to use the e-bike
I want a 1.5 hour Quick Bay Service is available in Hamilton only
Please note: Servicing for our Pukekohe branch takes place in Hamilton. Our staff will call you to arrange collection if required. 1.5 hour Quick Bay service is available in Hamilton only

Nothing says peace of mind like a complete servicing package from an authorised Volkswagen Repair Agent.

Nobody knows Volkswagens like a factory trained technician. So why would you let anyone else work on your pride and joy? From religiously using only genuine Volkswagen parts, to the specialist tooling and diagnostic equipment to maintain and repair your vehicle quickly and efficiently. Choosing a servicing plan from Ebbett Volkswagen provides more value than just convenience alone.

Why use Ebbett to service your Volkswagen?

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Volkswagen Trained Technicians

Factory trained technicians know Volkswagens inside and out. Our Volkswagen Master Technician is no exception, so you rest assured your car is in safe hands.

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Specialist Volkswagen Diagnostics & Tooling

Modern cars are complex and a number of things can go wrong, most of the time diagnosis is guesswork. Factory Linked VW diagnostics mean we discover and fix the actual problem first time.

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Warrantied, Genuine Volkswagen Parts

Guaranteed to work, and warrantied for 2 years when installed by factory technicians genuine VW parts all we use to look after your car

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Providing You With A Stress Free Experience

When taking advantage of the full service offering at Ebbett's we do our best to make everything convenient. From our central location to dropping you at work we'll help make your life easy

The Volkswagen Service Advantage

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Know upfront what you'll pay to service your Volkswagen and exactly what you'll get

The Volkswagen Service Advantage is all about providing transparency so that you know your Volkswagen is always being taken care of and that there's no surprises when you pick up your car.
Ebbett's aftersales servicing packages make sure your Volkswagen remains as safe and reliable as it was when it left the factory. When you drop it with us you can be sure our factory trained technicians will complete all your scheduled maintenance as well as giving your vehicle the once over to ensure that all of its systems are working exactly as they should.
>Book a service with a VW specialist
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Know what needs to be done before you make a decision on repairs

Repair bills for cars are traditionally uncertain. Mechanics often guess what the problem is and once they start working, they may find bigger issues than they expected.
When you book a service or repair with Ebbett Volkswagen we advise and then you decide. Ask for a Dialogue Reception consultation with your next booking, a free 15min check over your vehicle. We'll examine the overall condition of your vehicle. Then discuss this with you to find out how you'd like to move forward with any repairs if they're required.
The vehicle check covers:
Windscreen Exhaust
Wiper Blades Steering
Oil Shock Absorbers
Coolants Engine
First Aid Kits Transmission
Wheels & Tyres  
>Book an initial repair check

Need your car picked up?

We don’t want anyone missing out on the best Volkswagen service around, that’s why we offer a stress free pick-up service*.

If you can’t make it in for a service, we’ll collect your vehicle and return it to you the following day. We’ll also provide you with a loan vehicle to make sure your schedule is not interrupted.

>Book an initial repair check

Terms & conditions: To be eligible for this service you must be located in the Central North Island region. The cost of collection and delivery is $80 per booking and bookings must be made 2 weeks in advance. Bookings are subject to loan vehicle availability.

Ebbett Volkswagen Mechanical Repair & Servicing Facilities

Loan car

Get where you need to be

Making repairs and servicing that bit easier. When you bring your car to Ebbett Volkswagen, we're happy to drop you off locally at work or home. We also offer a shuttle service leaving from our dealership at 7.45am and 8.45am.
We can even drop your car off to you once the work is done, all for no extra charge.
If a drop off simply won't do, no worries. Talk to us in advance and we'll book you a late model courtesy car, so you stay mobile while we look after your vehicle.

Enjoy our on-site cafe while you wait

If you prefer to stick around while we work on your car, sit back and relax in our on-site cafe Osten.
Jump on the free wifi and sip on an Allpress coffee, tea or cold drink - on us.
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In a hurry? We now offer Express Servicing

Normal scheduled servicing, in the quality you expect, in an express time frame.
Express Services can we booked for 15,000, 30,000 and 45,000 kilometre interval services. 
Two Volkswagen Qualified Technicians will complete the full scheduled service on your vehicle and return it to you in no more than 90 minutes (including a wash & vacuum), or 60 minutes if you are in a rush (excludes wash & vacuum).

The usual high quality standards apply as for any other work performed by our Volkswagen Service team along with the added peace of mind of 2 years guarantee on parts and workmanship.

Enjoy a bite to eat while you wait

All Express Service bookings receive a complimentary bite to eat and fresh barista coffee at our onsite Osten while you wait.

Terms & Conditions: *Express Service bookings essential due to limited appointments. **Cafe selection for up to 2 people to a maximum value of $40.00, excludes alcohol. *** For additional items such as tyre replacements or larger repairs additional time may be required, please mention this at the time of booking.
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Make a booking when you're free

Everyone is busy and sometimes picking up the phone to book the car in for a service falls to the bottom of the to-do list. Make life simple by booking your next service online.
Conveniently book whenever you have time - even if you're still in bed. You'll also get instant confirmation of your booking so there's no waiting around to find out a confirmed time.
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Volkswagen Finance

The team at Ebbett Volkswagen are here to help you into the car of your dreams as soon as possible by ensuring you find competitive financing options that suit your financial situation. Just give us a few details and you can be approved in as little as 1 business hour, or if you request a quote after hours, we'll be back to you the next working day.

Roadside Assistance

With Volkswagen Roadside Assistance help is only a phone call away 24/7. Phone 0800 577 599.
>More about VW Roadside Assistance
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Servicing Plans

Protect your new Volkswagen's warranty with a scheduled servicing plan.
>More about VW Service Plans
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Parts & Accessories

Genuine Volkswagen Accessories give you the freedom to personalise your car to match your style.
>More about VW Parts & Accessories

About Ebbett

Choose your new vehicle with confidence knowing that Ebbett has been a trusted name in the automobile business since 1928. With seven dealerships throughout the North Island, representing eleven of the finest automobile marques in the world, the Ebbett Group offers you a large selection of new cars, used cars and light commercials, with delivery able to be arranged nationwide.

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“We are so happy with the car and the service that we received"

Barbara and Peter Willy
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